F.A.Q.

Please read our FAQ before sending us a message.

Delivery charges are now free of charge for all orders on our site regardless of the place of delivery.

Only payments by debit card or via an account Paypal are accepted.

The delivery times vary from 7 to 14 working days for the Mainland Franceand 10 to 20 working days for all other destinations. They are only after end of order processing time which is 2 working days.

Your payments and data are secure thanks to our payment partners Stripe and Paypal and a SSL encryption protocol.  

Once your order has been validated and you have carefully checked the delivery details, we will process it under the following conditions 2 working days in order to trigger its shipment from our warehouses. 

For all orders shipped, we will send you an invoice as proof of your purchase. This summarises the details of your order with transport costs if any, the taxes and the estimated delivery date.

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