Who are we?

L'our website address is https://www.ma-lampe-rechargeable.com.

Personal information collected

When you make a purchase from our shop, as part of our buying and selling process, we collect the personal information you provide, such as your name, address and e-mail address.

When you browse our shop, we also automatically receive the IP (Internet Protocol) address of your computer, which enables us to obtain more details about the browser and operating system you are using.

Email marketing (if applicable): With your permission, we may send you emails about our shop, new products and other updates.

Consent

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collection and use of your information for this purpose only.

If we ask you to provide us with your personal information for any other reason, for example for marketing purposes, we will ask you directly for your explicit consent, or we will give you the opportunity to refuse.

How can I withdraw my consent?

If, after you have given us your consent, you change your mind and no longer consent to our contacting, collecting or disclosing your information, you may notify us by contacting us at support@ma-lampe-rechargeable.com.

Disclosure

We may disclose your personal information if we are required to do so by law or if you breach our terms and conditions of sale and use.

WooCommerce

Our shop is hosted on WooCommerce and they provide us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is stored in the WooCommerce data storage system and databases, as well as in the general WooCommerce application. Your data is stored on a secure server protected by a firewall.

Payment

If you make your purchase through a direct payment gateway, WooCommerce stores your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained for as long as necessary to complete your order. Once your order has been finalised, the information relating to the purchase transaction is deleted.

All direct payment gateways are PCI-DSS compliant, managed by the PCI Security Standards Council, which is the result of a joint effort by companies such as Visa, MasterCard, American Express and Discover.

The requirements of the PCI-DSS standard guarantee the secure processing of credit card data by our shop and its service providers.

For more information, please consult the WooCommerce documentation here or their privacy policy here.

Services provided by third parties

In general, the third-party service providers we use only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we must provide to them for your purchase transactions.

For these suppliers, we recommend that you read their privacy policies carefully to understand how they will handle your personal information.

You should be aware that some suppliers may be located, or have facilities located, in a different jurisdiction from you or us. Therefore, if you decide to proceed with a transaction that requires the services of a third party supplier, your information may be governed by the laws of the jurisdiction in which that supplier is located or by the laws of the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information that was used to complete the transaction may be disclosed under United States law, including the Patriot Act.

As soon as you leave our shop site or are redirected to a third party's website or application, you are no longer governed by this confidentiality policy or by the general terms and conditions of sale and use of our website.

Links to other websites

You may leave our website by clicking on certain links on our website. We take no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

Security

To protect your personal data, we take reasonable precautions and follow industry best practice to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed inappropriately.

If you provide us with credit card information, it will be encrypted using SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% % secure, we follow all the requirements of the PCI-DSS standard and implement additional standards generally recognised by the industry.

Cookies

Here is a list of the cookies we use. We have listed them here so that you can choose whether or not to authorise them.

Session_id, a unique session identifier, allows WooCommerce to store information about your session (referrer, destination page, etc.).

_woocommerce_visit, no data stored, persists for 30 minutes since last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

_woocommerce_uniq, no data stored, expires at midnight (depending on the visitor's location) the following day. Calculates the number of visits to a shop per unique customer.

_cart, unique identifier, persists for 2 weeks, stores information linked to your shopping basket.

_secure_session_id, unique session identifier.

storefront_digest, unique identifier, undefined if the shop has a password; it is used to find out whether the current visitor has access.

Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependents to use this website.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please consult it frequently. Changes and clarifications will take effect immediately upon publication on the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we disclose it.

If our shop is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we hold about you, lodge a complaint, or if you would simply like more information, please contact our Privacy Officer at support@ma-lampe-rechargeable.com.